Frequently Asked Questions

1.Who are AQUILA EV® electric vehicles for?

Trielectric’s AQUILA EV® electric vehicles are designed to be used inside campuses of any size. Beit a small park, a large factory, a college or a hospital or tourist locations, any places that see large footfalls and have defined transit points can benefit from an electric mobility solution.

2.Are your vehicles environmentally friendly?

Yes, our battery operated vehicles are designed to be eco-friendly,producing zero emissions and minimal noise pollution, making them ideal for environmentally conscious campuses and facilities.

3.What batteries do AQUILA EV® vehicles use?

Keeping the environment and a sustainable future in mind, all our in-campus use vehicles utilise a Lithium Ion battery for maximum efficiency.

4.How long does it take to fully charge the batteries?

Charging time varies from model to model but typically our vehicles take 4-6 hours to complete a full charge.

5.Can I customise my AQUILA EV® vehicle?

Absolutely! We offer a wide range of custom colour options and accessories based on your requirements.

6. Do you offer after-sales service?

Yes, we operate a country-wide service setup with highly trained service engineers, who can diagnose, repair and verify healthy working on the vehicle at your location.

7.How long is the warranty on AQUILA EV® vehicles?

We offer industry leading warranty terms for all our products.Please reach out to our sales team for comprehensive warranty terms

8.What are the primary applications of AQUILA EV® vehicles?

Our vehicles are ideal for campus transportation, recreational purposes, sightseeing tours, and any campus that requires low-speed, eco-friendly transportation solutions.

9.How much mileage can I expect out of AQUILA EV® vehicles on a full Charge?

Absolute mileage varies from model to model but a user can expect 40 km and above, across all our models, on a single charge. For customers with higher mileage requirements, we offer battery packs with extended storage, at an additional cost.

10. What sort of maintenance do AQUILA EV® vehicles require?

Our vehicles require very little maintenance if they are utilised regularly. Checking tire pressure, brake systems and battery health are recommended hygiene activities once a month.

11.Can AQUILA EV® vehicles be used in rough terrains?

Our vehicles are primarily designed for smooth, flat surfaces typical of campuses and in-campus environments. However, we do offer models with enhanced features for slightly rougher terrains and high gradient climbs.

12.Do AQUILA EV® vehicles come with insurance?

We recommend that customers arrange for comprehensive insurance coverage for their vehicles. Our Sales & Marketing team can provide guidance on suitable insurance providers.

13.What is the typical lifespan of AQUILA EV® vehicles?

With proper maintenance, our battery operated vehicles are designed to have a long lifespan, typically ranging from upwards of five years, depending on usage and care.

14.How do you handle service requests and repairs?

Service requests can be submitted via phone or email. Our service team will assess the issue, schedule a visit, and ensure that repairs are carried out promptly and efficiently. For complex issues, parts may need to be ordered, which could require additional Visits.

15.How can I become a dealer for Tri Electric Private Limited?

We welcome potential dealers to join our network. Please contact our Sales & Marketing department for more information on the application process and requirements.

16.Do you have any customer Support ?

Yes, if Any issues please feel free us to contact info@trielectric.in ,044-4807 1970 044-2371 1391